Data protection

Batjle's Privacy Policy — Your data is our responsibility

We are fully transparent about how your personal information is collected, stored, and used. Please read this Privacy Policy carefully.

Last Updated: January 2026 Language: Bengali (bn-BD) Applicable to: batjle.net
SSL encryption All your data is protected with 256-bit SSL encryption
Never sold to third parties Your data is never sold to third parties
GDPR Compliant International privacy standards are followed
Right to erasure Your data will be deleted upon request
Last revised: 1 January 2026

Your privacy is our highest priority. From the moment you open an account on Batjle to every transaction you make — we keep your data protected to the highest standard. Read this Privacy Policy to understand what information we hold, why we hold it, and how we keep it safe.

01 Introduction

Batjle (batjle.net) is one of Bangladesh's most trusted online gaming platforms, and protecting member privacy is our top priority. This Privacy Policy applies to Batjle's website, mobile app, and all related services.

This Privacy Policy describes how Batjle How your personal information is collected, how it is used, who it may be shared with, and what your rights are. By using our platform, you are considered to have accepted this Privacy Policy.

We comply with international data protection standards (GDPR, ISO 27001) and are committed to protecting your interests at all times. If you have any questions about any part of this Privacy Policy, please contact us directly.

02 What data we collect

BatjleTo provide you with a safe and seamless gaming experience on our platform, we collect certain necessary information. This data falls into several categories:

A) Information provided directly by you

  • Full name, date of birth, gender
  • Email address and mobile number
  • Residential address and country
  • Identity verification documents (NID, passport, driving licence)
  • Payment information (mobile banking number, transaction ID)

B) Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Activity logs on the platform (login times, gaming history)
  • Cookies and session data
  • Location data (only with your permission)

C) Information received from third parties

  • Transaction confirmation from payment gateways
  • Identity confirmation from KYC verification services
  • Risk assessment data from fraud prevention services

Please note: We only collect information that is strictly necessary. Collecting unnecessary or excessive personal data goes against our policy.

03 Purpose of Data Use

Batjle Your information is used strictly for the purposes listed below. We never use your data for any other purpose.

Purpose Details Legal basis
Account management Registration, login, profile updates Contractual Necessity
Identity verification Completing the KYC process Legal obligations
Payment processing Managing deposits and withdrawals Contractual Necessity
Customer Support Troubleshooting and support Legitimate Interest
Fraud prevention Detecting suspicious activity Legal obligations
Marketing communications Informing you about promotions and offers Consent
Platform improvement User experience analytics Legitimate Interest

04 Cookie Policy

BatjleThe website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve our services.

The types of cookies we use:

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional cookies: Remembers your language preference and theme settings.
  • Analytical cookies: To understand which pages are most frequently visited.
  • Marketing cookies: To show you relevant ads, only with your consent.

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features to not function properly.

05 Data sharing and disclosure

Batjle Your personal information is never sold to any third party. However, data may be shared in the following limited circumstances:

  • Payment provider: Only the information necessary for payment processing via bKash, Nagad, Rocket, and similar services.
  • KYC Services: Trusted third-party institutions for identity verification.
  • Law enforcement: To comply with court orders or legal obligations.
  • Technology partners: Trusted technical partners who support the operation of the platform.
  • Business transfers: With advance notice in the event of an acquisition or merger.

Our Commitment: Your data will not be shared with any parties beyond those listed above. All our third-party partners are bound by strict confidentiality agreements.

06 Data protection methods

Batjle We use industry-leading technology and practices to protect your data. Our security infrastructure is as follows:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-factor authentication (2FA): An additional layer of security for accessing your account.
  • Firewall protection: Advanced firewall system at the server level.
  • Regular Security Audits: Regular audits conducted by independent experts.
  • Data backup: Encrypted backups stored across multiple secure locations.
  • Employee training: All staff are trained in data protection.

While we take every measure to ensure maximum security, no online transmission is 100% guaranteed to be secure. We strongly recommend using a strong password and keeping 2FA enabled.

07 Your Data Rights

BatjleUnder our Privacy Policy, you have the following rights regarding your own data. To exercise any of these rights, please reach out to our support team.

08 Protection of children and minors

Batjle's services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child's information is held by us, please contact us right away.

For parents: Please restrict access to Batjle on your child's device. We take measures to protect minors, but vigilance at the family level is equally important.

09 Data retention period

Batjle Your data is retained only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account information: For the duration of the active account + 5 years after closure.
  • Transaction records: Up to 7 years where legally required.
  • KYC Documents: Up to 5 years after verification.
  • Gaming logs: Up to 2 years.
  • Cookie Data: Until end of session or a maximum of 1 year.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

10 Changes to the Privacy Policy

Batjle This Privacy Policy may be updated at any time. For significant changes, we will notify you via email or a notification on the platform.

The date of any updated policy will be shown under the "Last Updated" section at the top of this page. Continued use of the platform after any changes will be considered your acceptance of the revised policy.

11 Contact us

For any questions, complaints, or to exercise your data rights regarding this Privacy Policy, please get in touch with us:

Your privacy rights

Your rights over your own data under Batjle's Privacy Policy

Right to access your data

You can request to know what information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

Under certain conditions, you can request the permanent deletion of your data.

Right to restrict processing

You can request that we stop using your information for specific purposes.

Right to data portability

You can download your data in a standard, portable format.

Right to Withdraw Consent

You can opt out of marketing communications at any time.

What sets Batjle's Privacy Policy apart

We don't just make promises — we ensure your data is protected at every step

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Encryption

Military-Grade Encryption

Every transaction and piece of personal information on Batjle is protected with 256-bit AES encryption — the same standard used in banking systems.

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Never sold

Your data is never sold

The most important commitment in our Privacy Policy — your information is never sold or rented to any third party.

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International Standards

GDPR Compliant

Batjle complies with the European Union's GDPR standards — meaning your data is governed by the world's strictest privacy regulations.

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Transparency

Fully transparent process

We are clear about why we use your data. No hidden agendas or fine-print conditions.

Fast Response

Response within 72 hours

For any data rights request, we provide an initial response within 72 hours and a full resolution within 30 days.

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Audit

Regular security audits

Batjle's systems are audited every quarter by independent security experts to ensure your data remains protected at all times.

Play Safe, Enjoy with Peace of Mind

Batjle's Privacy Policy gives you the highest level of protection. Register now and start gaming with confidence.

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